Jon Horovitz is a renowned leader in the wireless telecommunications space, with over 35 years of industry experience. From his role as an executive at AT&T Wireless, Nextel Communications and Boost Mobile, to his founding of Atrium Unlimited Consulting, Jon has consistently shaped the future of wireless communication. Now, through his podcast, The Boon of Wireless, Jon brings the latest trends, stories, and insights from the ever-evolving world of mobile technology straight to your ears.
Whether you're a professional in the industry or a curious listener, Jon’s knowledge and passion for the wireless sector will leave you informed and inspired.
Connect with Jon on LinkedIn| Date | Episode | Description | |
|---|---|---|---|
| August 6 | 72 - Watch Here |
In this episode of The Boon of Wireless, host Jon Horovitz sits down with Tom Hansen, Founder & CEO of SMART Customer Solutions, to discuss how customer service can become a profit center rather than a cost. Tom draws on 30+ years of experience at Sprint, Boost Mobile, and U.S. Cellular to share how SMART achieves 95%+ customer satisfaction, why first-call resolution matters more than ever, and how AI is transforming call centers without replacing people. He also breaks down why U.S.-based support can differentiate your MVNO and how great service drives loyalty and new revenue. |
Tom Hansen |
| July 23 | 71 - Watch Here |
The wireless industry is evolving faster than ever. From the rapid growth of Total Wireless to the rise of Fixed Wireless Access (FWA) and the changing role of MVNOs, staying ahead of the trends is critical for every wireless dealer. In this episode of The Boon of Wireless, host Jon Horovitz sits down with Jeff Moore, Principal of Wave7 Research and Conference Director of the All Wireless & Prepaid Expo (AWPE), to discuss what’s happening in today’s U.S. wireless market and what dealers should focus on in 2026. |
Jeff Moore |
| July 16 | 70 - Watch Here |
In this episode of The Boon of Wireless, host Jon Horovitz sits down with Leonid Levit, CEO of Wing Tel, to discuss the future of wireless retail, Fixed Wireless Access (FWA), AI-powered customer service, MVNO growth, and why dealers must diversify beyond traditional wireless plans.Drawing from his background in finance, venture investing, and telecom, Leonid shares how Wing Tel has evolved from an MVNO into one of the largest Fixed Wireless Access (FWA) resellers in the United States, helping dealers expand into business internet, IoT, and other connectivity solutions. |
Leo Levit |
| July 2 | 69 - Watch Here |
In this episode of The Boon of Wireless, host Jon Horovitz sits down with Wade Dunn and Koddi Dunn, founders of Love Mobile, to discuss how they’re creating a different kind of wireless company, one focused on serving customers while giving back to communities in need. From the inspiration behind Love Mobile to the challenges of building a purpose-driven business, Wade and Koddi share their entrepreneurial journey, lessons learned, and why they believe business can be a force for good. |
Wade Dunn and Koddi Dunn |
| Jun 25 | 68 - Watch Here |
In this episode of The Boon of Wireless, host Jon Horovitz sits down with Kim Laue, President of Marceco, to discuss the current state of wireless retail, emerging industry trends, and what dealers should be focusing on as the market continues to shift. Kim shares insights on competition from cable providers, store economics, leasing decisions, business transfers, and why dealers should stay focused on opportunities instead of reacting to every headline. |
Kim Laue |
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