The Boon of Wireless Podcast
Explore the Future of Wireless Telecom
with Jon Horovitz

In this episode, host Jon Horovitz kicks off with a defining moment in telecom history — Motorola’s Martin Cooper placing the first public handheld cell phone call in 1973 — before fast-forwarding to today’s rapidly evolving wireless landscape. Jon breaks down the momentum behind cable operators like Comcast, Spectrum, and Cox as MVNO subscriptions surpass 20 million, while independent MVNOs face increasing consolidation pressure. He highlights why true differentiation is now critical for survival in an increasingly competitive market, and wraps with a preview of key 2026 industry events, including MVNO Nation Americas, Gadget Repair Expo, and the All Wireless & Prepaid Expo.

In this episode of The Boon of Wireless, host Jon Horovitz sits down with telecom growth strategist Vivian Delgado Johnson, a 21-year AT&T corporate veteran who built an eight-store AT&T authorized retail portfolio in South Florida before selling it in 2023. Vivian breaks down exactly what’s driving the current wave of wireless retail M&A activity — from consolidation cycles and carrier incentives to the operational benchmarks that determine whether your business is sellable. She also shares what pulled her into the MVNO world after attending MVNO Live in Spain — including her growing focus on Latin market opportunities and field research in Panama.

This two-year anniversary episode revisits standout moments covering topics such as the reality behind “unlimited” wireless plans, right-to-repair debates, MVNO growth across global markets, regulatory and FCC compliance challenges, retail expansion strategies, workplace culture, and the difference between service and true hospitality in customer experience. You’ll also hear discussions on prepaid innovation, video data optimization, entrepreneurship lessons, and how technology policy continues to influence the future of connectivity.

In this episode of The Boon of Wireless Podcast, host Jon Horovitz sits down with Jay Miglionico, Associate Vice President of the Indirect Channel for Verizon Value, to break down the rapid expansion of Total Wireless and what it means for dealers across the country. Jay shares his 24-year wireless journey from Sprint retail to Boost Mobile leadership, running Boost’s indirect channel at Dish Network, and now leading indirect growth for Total Wireless, Simple Mobile, and Verizon Prepaid. He reveals how Total Wireless has surpassed 2,000 stores, is opening roughly three new stores per day, and is targeting 4,000–5,000 locations nationwide — powered by strong dealer partnerships, master agents, competitive compensation, MDF support, and Verizon’s award-winning 5G network.

In this episode of The Boon of Wireless Podcast, host Jon Horovitz sits down with David Cherrie, co-founder and CEO of Arcade, a venture-backed sales engagement platform revolutionizing wireless retail. They explore how AI, gamification, and data-driven training are reshaping frontline retail performance and driving measurable sales growth. David shares insights into Arcade’s innovative model, the company’s recent acquisition of UP Duo, and how artificial intelligence is changing the way retailers train, motivate, and retain employees. From sales metrics to real-world success stories, this conversation dives into the evolving role of AI in physical retail environments and what it means for wireless dealers heading into 2026.